Shipt: Same Day Delivery app for iPhone and iPad

Best thing ever! What a huge time saver to order groceries through the app and then have someone shop and deliver them to the door! Wow! Thank you! Would LOVE Target and WalMart to be added as well!

Its so easy to use! Put things I need in the cart & when Im ready I order.

This is the app I have been waiting for! So convenient and its everything I wanted, plus more…

This is such a great service!!! My shopper texted me while shopping to tell me the strawberries looked overripe and saved me that money. Everything arrived perfectly...frozen ice cream still frozen although it was 100 degrees outside....prompt, so friendly ....just wish they put the groceries away...

This service is incredible! Ive used the app over a dozen times, and have only gotten thorough and friendly shoppers! The Shipt customer service has also exceeded my expectations! My only complaint regarding the app is that the pictures of the items youre ordering dont allow you to read the nutrition label or ingredients. As that has become a positive trend, Im hopeful and sure it will be remedied soon. Other than that, Ive told everyone to jump on the Shipt band wagon!!!

When I had pneumonia, and I was stuck at home, these guys saved me by delivering groceries. Fast, Simple and Friendly.

This is amazing an service , not sure how I lived without it. The app no longer allows my iPhone to zoom in to read the product. And I wish I could get my favorite shopper every time

The app itself is ok - mo majors issues but the service in my experience just wasnt good. Multiple times I had items missing or wrong. The drivers were usually late (they give a big window and were still arriving long after) and Ive been trying to cancel my membership for two months. Every time Im told its canceled, I get billed again the next month (3 times now). Wish another service would open in my area!

App has had a few updates, but no improvements. Some of the listed items are not sold in Publix, which is where SHIPT shops in my area. Much of the pricing is incorrect, which causes numerous emails or phone calls, back and forth, to correct. (*) I just searched "baking soda." For 8 oz, its $1.09. For 16 oz, its $1.09. Yep, same product and picture. SHOULD BE SORTED FOR REVIEW: When creating a shopping list, items are added out of order, not grouped or separated by types. For instance, eggs will be the first item, cheese in the middle, and milk is last. This causes problems for the shoppers. I dont understand the final order of the shopping list, and its not even by aisle. ... Nonsensical. SHIPT boasts that they include sale and BOGO items. Yes, but only about half of these items are listed. Too many careless errors. If Coke is on sale Buy 2 Get 1 Free, and you request 3, you will pay for 3. SHIPT WAS A GODSEND FOR MONTHS, THEN ... I finally gave up on Shipt service after so many different shoppers picked wrong items (brand, size, or type like nonfat, no sugar, etc), missing items (who forgets bread?), snotty attitudes (not all but most), poor communication, lateness, and DELIRIOUSLY HAPPY customer service reps with new customers, then non-emotional reps who later begin taking 3-5 days to resolve issues. The mark up on some items are more than 20%, and they encourage customers to tip, tip, tip. Im not rich. The membership is $99/year, mark up ranges from 10 to 20% (which is acceptable), and shoppers expect $5 tip per $35 spent---if you order $100, they will expect up to $15 in tips. Ridiculous. I cancelled my membership because it became a hassle reaching customer service for problems with 80% of orders. Maybe the service is different in other areas, but certainly not mine. I live in a neighborhood which is 8-10 minutes away from grocery store. Lastly, on Facebook, the customers and the Shipt shoppers can publicly comment, which, in my opinion, is an intimidating conflict. I agree with other reviews that the companys employees should stick to the employee-only designated platforms for conversing and patting themselves on the back. Some even complain about the amount of tipping. Oh, someone really should tap those two guys on the shoulders (see videos) and let them know they are not on movie stars.

I was sick at home and needed groceries for the morning. I download the app and spend 30 minutes putting groceries in my cart, it says if you spend $35 you get a free delivery! So I go to check out and it wants me to sign up for a $14 a month membership to continue with tonights order. I reluctantly decide OK I really dont feel like going to the store, and I could cancel after a month. I put in my credit card information and it charges me the $14, to then let me know that there are no drivers available tonight in my area!!!???? I called customer service and complain to the guy on the phone and apologize that I know its not his fault, but this is just this shadiest company Ive ever tried to use. That Information meet needs to be upfront before somebody spends time and money and still wont get a delivery when they need it.

Does not work very well with voiceover. You cannot scroll through the pages you can only see whats on one page, the first page I reported this to Shipt and all those some aspects of the app have improved this has not improved one bit this is very important as I am blind and cannot otherwise use the app it is usable if you know exactly what you want and put it in the search field

We used this service when we were in Orlando for 5 days this month. Got to our hotel at 6:00pm, used the app to pick out our groceries and we had the groceries delivered by 8:00pm!! The person who shopped for us and delivered our groceries was very very nice. There were a few items (we ordered) that the store didnt have but we were immediately texted by the shopper to let us know and to ask if we wanted her to substitute the items. After using shipt we will never use anyone else when we are in Orlando. Their delivery charges were very reasonable and the service was great! After sitting on a plane for 6+ hours, dealing with crowded airports and then finally getting checked into your hotel, who wants to go grocery shopping? Not us! And we never will again!